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Safe Mode and froze problem
nilodherr May-20-02 01:52 PM
When I turned on my computer, it started with the Safe mode right away. It says because it was not properly shut down causes this problem. After a long pause, it started scanning but won't continue everytime it reached 1,043,093. It just froze. During the scanning process there's few times it appeared a message that 'screenart.scr' is corrupted. I do not know what that is. I tried several times to use my WinMe Start up disk (floppy) and the WinMe CD, but still it won't work. At one time it says I need to scanreg to fix it. How do you do it if you cannot even get out of the safe mode? How can I fix this kind of problem? How can I restore the registry that is lost or missing? I don't even know how I could have lost it. Your help will be very much appreciated. I'm using Windows Me, upgraded from Windows 98.

1. RE: Safe Mode and froze problem
lbyard May-20-02 01:59 PM
In response to message 0
What is the make and model of the hard disk drive? You have a 2nd computer available at your location? Larry

2. RE: Safe Mode and froze problem
nilodherr May-20-02 06:16 PM
In response to message 1
I have a Western Digital 40 gig and I think it's a Caviar but I don't have a model number if that's what you're asking. I have another computer with Windows 98 in it.

3. RE: Safe Mode and froze problem
lbyard May-20-02 09:31 PM
In response to message 2
Suggest that you go to Western Digital's site, download the Data Lifeguard tools and test the drive. Be sure not to do the destructive test. There is a non-destructive scan. Believe the tools make a bootable floppy. Larry

4. RE: Safe Mode and froze problem
nilodherr May-22-02 10:02 AM
In response to message 3
I tried using the Data Lifeguard tools. It says it fixed the damaged sectors but there was another message like registry is missing.

My other computer is ready for network but I'm still thinking of drilling holes under the floor for the cable connection. (AT&T cable is long enough to reach this pc)If I can transfer my AT&T broadband to this pc, I'll be able to communicate with you right away when I'm at home. Otherwise I have to e-mail you at work. Could you please, if not too much, help me also on this. I tried to plug the cable from my disabled pc to this one but nothing happened. What should I do?

Tons of thanks to you.


5. RE: Safe Mode and froze problem
lbyard May-22-02 10:16 AM
In response to message 4
I have not set-up an ATT&T connection and have no info on it. Check their web site/give them a call. I think I would pull the hard disk on the ailing computer, connect it to the secondary IDE interface in place of the CD-ROM on the working computer, and back-up any critical data before proceeding. If you decide to do that, I can provide some guidance on what to back-up. You may be able to use the Windows Me restore function to fix it, but it may have so many corrupted files that needs a clean install, if the drive is still good. How many errors did it repair? Larry

6. RE: Safe Mode and froze problem
nilodherr May-23-02 07:44 PM
In response to message 5
I was able to transfer my ISP to my other computer. Anyway, going back to the previous problem. This is exactly what the messages were: Windows have dected registry configuration error.
Is there a way I can fix this configuration error?

What is a .inf file?

Thanks- Dan

7. RE: Safe Mode and froze problem
nilodherr May-23-02 11:14 PM
In response to message 6
Hi, Larry
Sorry my previous message says Windows have dected registry configuration error. It should be "detected". At one time it also says Registry file was not found. Registry service may be inoperable for this section. Do you think this is a major problem?

8. RE: Safe Mode and froze problem
lbyard May-24-02 12:45 PM
In response to message 7
Yes, registry errors indicate a major problem. A missing registry is a major problem. How many errors did the drive have? You may be able to use the Windows Me restore function to recover an older registry, but I would tend to backup all data and do a clean install. That is, if I thought the drive were solid, which I donít at this point.

.inf = INFormation file at contains configuration information for applications, installation information, driver info, etc. It can be viewed in a text editor.

I would play it safe a get a backup right now. Larry

9. RE: Safe Mode and froze problem
nilodherr May-24-02 07:37 PM
In response to message 8
Right after connecting my hard disk to the secondary interface, can I just restart my pc without problem? My working pc has 3.57GB out of 5.57 and on D it still has 2.12GB out of 2.27.
I guess I will now need your expertise on what data to back up and what to do next. I'm crossing my finger that this operation will be successful.

10. RE: Safe Mode and froze problem
lbyard May-25-02 01:30 AM
In response to message 9
Suggest reading this: http://duxcw.com/digest/guides/hd/rules.htm. I can't tell you what should be backed-up beyond that because computers differ a lot. For example, if you have Quickbooks Pro, installed you will definitely want to backup the company files. And the versions of Microsoft Works Iíve seen do not put documents in My Documents by default. If you have enough disk space, you could, of course, backup the entire disk with something like Microsoft backup (http://duxcw.com/digest/Howto/software/windows/winme/backup/) that comes with Windows. As MS backup uses compression, you may be able to create enough disk space for a backup if you clean-up both disks some. Larry

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