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Albatext Mar-04-02 08:37 PM
Hope someone can shed light.
I have a new Dell running XP Home.
Modem dials up, verifies password etc then' unable to make connection with remote computer' or similar. I have received error720 a couple of times.
I have burned out four ISP technicians trying to help. They say it's not their software problem or the modem's.
Dell say it's not their modem problem either having helped me check it and blame the ISP!
I have been manually configured (?) probably at least eight times. The wizard's magic has not helped by refusing to place a shortcut on the desktop when asked to manually (If I use the ISP's disc I get an icon).
I tried a different freebie ISP CD too but agin error720.
Next step 2 hours being helped to reinstall XP etc from my disks unless you know what's happening?
1. RE: XP Error720?
lbyard Mar-05-02 01:38 PM
In response to message 0
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q152605 and http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314869 would indicate that there is a configuration problem. Go back to the ISP, ask for a senior tech, and point them to the references. Larry
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