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USB Problems
trbates Aug-09-01 01:54 AM
I recently put together a new system and am using it for digital photo editing. Though the disk reader I am using is USB. Just today when turning on the system I did not have that drive. I got an error that said the drive did not exist. I then turned off the system and reset the plugs making sure they did not get bumped loose. They were still in tact. I then tried re-installing the hardware's drivers, but still nothing. Do you have any other suggestions I could try? Also, if you have any recomendations for a new more permanant type drive that would be greatly appreciated.



1. RE: USB Problems
lbyard Aug-09-01 05:56 AM
In response to message 0
Please provide specifics on the equipment invloved and version of Windows. Larry

2. RE: USB Problems
trbates Aug-09-01 03:41 PM
In response to message 1
LAST EDITED ON Aug-09-01 AT 03:42 PM (GMT)

Its running on a 1 GHz AMD Thunderbird, (dont remember the brand of the MB, though if it is crucial to your troubleshooting i can get it) 512MB RAM, GeForce 2 GTS, 60 GB Maxtor Diamond Max HD, Sound Blaster 16 PCI Audio, Win 98. The part that I'm having trouble with is a SanDisk SmartMedia Reader, though USB (obviously:)

Sorry I didnt provide this info from the get go... but thanks for the fast reply


3. RE: USB Problems
lbyard Aug-09-01 05:28 PM
In response to message 2
Try http://www.sandisk.com/tech/faq_display.asp?qid=143. Larry

4. RE: USB Problems
waddy Aug-10-01 09:44 AM
In response to message 3

has the various USB patches and guides for USB usage...

USB hates sharing IRQ's, try to get the USB controller on its own IRQ...

you can go into the bios and disable COM2 (serial2) to free up an IRQ.....

5. RE: USB Problems
trbates Aug-10-01 02:40 PM
In response to message 4
ah ok great! Thanks for the info.

I'll give that a try


6. RE: USB Problems
trbates Aug-13-01 00:32 AM
In response to message 4
Those pages were a life saver... though the only problem i am having now is getting windows to not assign the same IRQ to the sound card as the USB controller. How would i go about doing this? I've tried un-installing both... each one, one at a time... nothing... no matter what I do windows assigns the IRQ 10 to both devices.

Any additional help is greatly appreciated


8. RE: USB Problems
lbyard Aug-13-01 11:26 AM
In response to message 6
Move the SB to another PCI slot. Do not use the slot next to the AGP slot. Larry

9. RE: USB Problems
trbates Aug-13-01 04:32 PM
In response to message 8
I tried moving it to another PCI slot with no success I believe I had it in the third from the bottom to begin with... then moved it up two. I am not sure however if it was the slot directly under the AGP slot... Is that PCI slot assigned to a different IRQ?



10. RE: USB Problems
lbyard Aug-13-01 04:45 PM
In response to message 9
The slot next to the AGP slot normally uses the same IRQ as the AGP display adapter—usually a no no. Your CMOS setup may permit specific assignment of IRQs to the various PCI slots. You might be able to work around the problem that way. Or you may be able to force the USB controller to take an IRQ other than 10, which sounds cards and sound software are most comfortable with, by assigning 10 to ISA/Legacy, rebooting, and then reassigning it back to PCI (if the sound card doesn’t work with it assigned to ISA/Legacy). Smile... Larry

11. RE: USB Problems
trbates Aug-13-01 05:11 PM
In response to message 10
ok thanks, ill give that a try... however I'm having a problem with windows not allowing me to change IRQ settings without being in safe mode? (rookie question, but if there is a trick around this I would really love to know it

Thanks again for all your help and your VERY fast responses


12. RE: USB Problems
lbyard Aug-13-01 05:29 PM
In response to message 11
Some board/drivers can be forced into a different IRQ from Windows and some cannot. Some will allow changing the port address, but not the IRQ. Blame Intel, Gates and the rest of the technological warlords for the lousy implementation of PnP or plug 'n prey. I liked the jumpers used in the old days and the control they afforded much better. At least then it was up to a brain to control things, not luck and tricks. Larry

13. RE: USB Problems
waddy Aug-13-01 10:11 PM
In response to message 12
Download the latest S/card drivers

remove anything to do with the soundcard i.e drivers etc..
Remove the card...

go into the BIOS and disable com2 (serial 2)

that will free an IRQ slot.....

reboot , install the USB device....

shutdown put the S/card in PCI slot 3 ...

reboot while crossing your fingers that it will go on to a different IRQ

Also some boards have the option to assign an IRQ to a PCI slot , never used it but its another choice

15. RE: USB Problems
trbates Aug-13-01 11:45 PM
In response to message 13
Awsome thanks! I'll try that out

Thanks both of you for the GREAT info, it is much appreciated


14. RE: USB Problems
trbates Aug-13-01 11:44 PM
In response to message 12
LOL, thanks again... you've been a HUGE help

oh yeah on another note (not to change the subject hehe)

On the two computers I just built both have a program running when you start windows by the name of NewsUpdate. And on both machines this program doesnt work and normally only causes problems. The thing is, I dont know what program this is so i cant troubleshoot it... any ideas? Have you seen this before? (probably something right under my nose... as it is with most problems:)

Thanks again for the help


16. RE: USB Problems
lbyard Aug-14-01 11:57 AM
In response to message 14
I haven't seen it. You may be able to id it with Start, Run, msconfig. Larry

17. RE: USB Problems
trbates Aug-14-01 10:01 PM
In response to message 16
Ah awsome, ill have to remember that ... Thanks

It is a file associated with the Sound Blaster Sound Cards.

Thanks again for all your help!


18. RE: USB Problems
waddy Aug-14-01 11:39 PM
In response to message 17
news update is you Sound Blaster card ......

just open Creative Launcher (start menu) .... and on there is a light globe thingy .. click that and choose not to get any news updates

BTW : install the win98 USB patches to , forgot to say that earlier


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