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Hp Scanjet 5200C
Helen McKenna May-26-00 02:21 PM
I have Delrina Win FAX PRO 4.0. I usually hit Scan under Win FAX PRO and am able to scan into my fax. Lately I put a document in the scanner, hit "Scan" and an error box comes up. It says:
"Delrina Win Fax PRO - Error opening source. Please check your scanner and make sure it's ready to scan."
What is going on? Anybody know how to fix this?
Helen McKenna

1. RE: Hp Scanjet 5200C
lbyard May-26-00 02:44 PM
In response to message 0
Helen, Ask, "What changed since the last time it worked?"...
Make sure the scanner works with PrecisionScan.
See http://service1.symantec.com/SUPPORT/sunset2.nsf/d3671249dc0b9b16852566d7006ad9a1/4c7cd3dd88739ccb852566da004f78a7?OpenDocument&src=tr
Run live update (http://www.symantec.com/techsupp/winfax/tech_liveupdate_how_winfax4.html).
It may be time to upgrade your software. Version 4.0 is really old. Larry

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