very obvious, and easily accessed from within Windows by clicking Start,
Help, this resource is often overlooked when a problem occurs.
Microsoft’s Knowledge Base. This
resource is an extensive data base of how to and problem solving articles. It
can be accessed via the Internet from Help in more recent versions of Windows
or directly at http://search.support.microsoft.com/kb/c.asp.
Alternatively, if you know the Knowledge
Base article number and you are located in the United States, you can view
an article anytime, by entering the number in your Microsoft
Internet Explorer or MSN
Explorer Address box like this:
#> (for example: mskb 123456).
The Windows Resource Kit On Line. Yes, right on that Windows CD is one of the most useful resources
for understanding the intricacies of Windows and solving problems. Simply
insert your Windows CD, wait for it to autostart (or access it directly
with the Windows Explorer), and expand the directory tree to D:\tools\reskit\help
and double-click rk98book.chm (Windows 98 and 98 SE). Look
in d:\admin\reskit\helpfile on the Windows 95
CD. Windows Me doesn’t
have it, sigh!
The Microsoft Developer Network (MSDN) Library. The
MSDN Library is an essential resource for developers using Microsoft tools,
products, and technologies. It contains a bounty of technical programming
information, including sample code, documentation, technical articles,
and reference guides. All
of the Windows resource kits, including Windows NT and
2000, are available in the MSDN Library. It can be accessed via the Internet