FREQUENTLY ASKED QUESTIONS
CD-ROM Drive Not Accessible Win 9x/Me
Last updated: 5/31//01
Q. My computer says D: is not accessible. D: is
my CD-ROM drive. I just started having this problem. The D: drive
is in Start, Control Panel, System, Device Manager, but there is a yellow
quotation mark on the CD controller. How do I fix this problem?
A. You may have a bad CR-ROM drive. I am assuming
you have an IDE CD-ROM and hard disk... First, check and be sure the cables
are fully plugged-in--push on them. If the CD-ROM is connected to its own
flat cable, which plugs into the motherboard secondary IDE interface (which
is the way it should be installed), the cable should be plugged into the
motherboard with the red stripe towards pin 1 and into the drive with the
red stripe towards the power connector. If the CD-ROM is on the same cable
as your hard disk it should be jumpered as a slave and the hard disk jumpered
as a master (and with a slave present, if there is such a setting). Be
sure the CMOS Setup does not have the drive for which the CD-ROM is configured
disabled. Try removing the driver in the System Manager and restarting Windows.
If it's an old drive, press the F8 key just as windows starts to boot to
get the Startup Menu; choose Command Prompt Only; type edit autoexec.bat;
find the line that starts with "rem - By Windows Setup - " (in
front of the line with the MSCEDX command); move your cursor to the C (the
start of C:\WINDOWS\COMMAND\MSCDEX...) following the dash after "...Setup
-" ; press the Enter key to put "rem - By Windows Setup - " on
a seperate line so "C:\WINDOWS...: starts on the next line; hold the
Alt key and press F to get the File menu; choose exit; Save and Exit; reboot.
If that doesn't fix it you probably have a bad CD-ROM. Cleaning by a repair
shop may fix, but it usually does not.
FAQs: CD-ROM, CD-RW, and DVD Drives Index