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Review of the HP ScanJet 3300C USB Color Scanner
(3300C, 3300Cse, 3300Cxi)
Last updated: 3/16/00

A customer brought me her computer to fix a problem with a game and this scanner to install.  The game was a difficult problem; installing the scanner was a breeze.  Furthermore, I was  impressed with the quality and performance of this $130 scanner.

INCLUDED.  The 3300C comes packed in sturdy retail box which includes:

  • A two-sided poster with Setup and Configuration instructions on one side and Scanning instructions on the other.  There was no hardcopy user manual.
  • Four-foot  USB cable.
  • Power adapter.
  • CD with drivers, software, and documentation.

INSTALLATION. Before buying this scanner, you should determine if your computer/operating system has/supports a USB (Universal Serial Bus) interface.  Look at the back of your computer to see if it has USB jacks.  They are usually two, small, rectangular jacks, one above the other, labeled with a symbol that looks like this:  Or, check your computer manual or motherboard manual to see if your computer has them.  If your computer has a Baby AT motherboard, it may have a USB capability but no interface going to the outside of the computer.  If so, you will need to purchase a USB cable and bracket assembly  which is compatible with the USB header connector on your motherboard.   Installation of the assembly is fairly simple on most computers.

Your Operating system has to have a USB driver to operate this scanner.  If you are using Windows 95 it has to be OEM Windows 95 OSR2 with the USB supplement (OSR2.1 or OSR2.5) (more info is available in Microsoft's Knowledge Base article Q192193). You can download the USB supplement from FAQ section of the usbworkshop web site.  Windows 98 and 98 Second Edition support USB.  If your computer does not have USB,  USB expansion boards with drivers are widely available.

If you have a Super7 motherboard with the Via MVP3 chipset, scoot over to VIA's Web site and download and install the VIA USB Filter Driver.

Next, USB has to be enabled in your computer's CMOS Setup and the Windows USB driver has to installed .  You can check to see if the driver is installed by looking in the Device Manager (Start>Settings>Control Panel>System>Device Manager).  If you find it there and it is OK (select it with your mouse and click Properties) you will know it is enabled in the CMOS Setup.  if the driver is not installed, enable USB in the CMOS Setup.  windows should then detect the USB interface and install the drivers.

Now for the easy part...  Unbox the scanner, boot you computer to Windows, and put the HP CD in your computer CD-ROM drive.  A menu will pop-up.  Choose "Step 1" and follow the instructions--a no-brainer.  After the drivers and PrecisionScan Lite are installed the setup will reboot you computer.  Turn off the computer when Windows shuts-down and the computer starts the reboot (before Windows starts again).  Unlock the shipping lever at the left rear of the scanner, plug-in the power adapter and cord, plug-in the USB cable, and turn on your computer (there is no power switch or power LED on the scanner).   Windows will detect the scanner, install the drivers automatically, and bring up the menu again to complete the other steps in the installation.  Your CD-ROM may not come-up-to-speed fast enough to display the menu.  If that happens, just click Retry when prompted to insert the HP CD.  It was that easy with the computer I installed the scanner on.  I did not install the Adobe Type Manager because of problems experienced with it when installing a ScanJet 4100C  some time ago.  Also,  I do not particularly like the Type Manager (because of other problems with it many years ago before Microsoft included all kinds of fonts with Windows) or see any real benefit in installing it.

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Copyright, Disclaimer, and Trademark Information Copyright © 1996-2006 Larry F. Byard.  All rights reserved. This material or parts thereof may not be copied, published, put on the Internet, rewritten, or redistributed without explicit, written permission from the author.