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Outlook Express 6 problem
satimis Jul-12-02 10:06 PM
Hi All Guys,

My Win XP box has 2 email software, Outlook Express 6 and Eudora 5.1
I have problem in "Send" and "Receive" emails in Outlook Express 6

Previously IE6 worked in this box. For unknown reasons it could not work yesterday. Nothing has been touched on IE6 settings. I re-checked it.

I fail to see the problem coming from ISP. With the same settings (outgoing and incoming mails) Eudora works on the same WinXP box.

Problem

1)
Send / Receive Mails :- Following warning pop-up

Your server has unexpectedly terminated the connection. Possible causes for this include sever problems, network problems, or a long period of inactivity. Account 'Mail account' ser. 'mail02.net-yan.com', Protocol:SMTP, Port:25, Secure(SSL): No,
Error Number. 0x800CCC0F


2)
I tried to make some change in Tools --> Accounts --> Mail s--> Properties -->

Advanced

Under Advanced tab

Outgoing mail (SMTP) 25
This service requires a secure connection (SSL)(I selected this line)

Incoming mail (POP3) 110 (on selection changed to 995)
This service requires a secure connection (SSL)
(I selected this line (POP3) 110 it changed to (POP3) 995

Still failed to send and receive emails with following warnings pop-up

Send Mails
========
The server does not support a SSL connection. Account: 'Hutchison', Server: 'mail02.net-yan.com', Protocol: SMTP, Server Response: '250 8BITMIME', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D

Receive Mails
==========
The connection to the server has failed. Account: 'Hutchison', Server: 'pop.net-yan.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E

Kindly advise how to rectify these problems

Thanks in advance.

Stephen Liu


1. RE: Outlook Express 6 problem
lbyard Jul-13-02 06:24 PM
In response to message 0
When was Eudoro installed? If your started having problems right after installing it, you know what caused them. If both were running OK before, match the ISP settings. I would not run two mail systems on the same computer. Other than that, I'd call your ISP. Larry

2. RE: Outlook Express 6 problem
satimis Jul-15-02 10:31 PM
In response to message 1
Hi,

Thanks for your response.

Outlook Express 6 works now but I still could discover the cause of the problem. I just remove the acount from

Tools --> Accounts --> Mail
under "Internet Accounts" window and re-enter it with the same information.

Then it works again.

Actually Outlook Express 6 co-exists with Eudora in my WinXP box and WinME box for a prolonged time without problem (For some reasons I have to keep both of them running on the same OS although it is not a good arrangement. I will remove Eudora soon if everything settled).

I have not touched anything on the mail account and it worked smoothly in the past. But suddenly one day Outlook Express 6 ceased to download and send emails for unknown reasons.

OK. Problem solved now. Thanks again for your response.

Stephen


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