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Frozen Splash Screen
lbyard May-11-00 03:54 PM
LAST EDITED ON May-11-00 AT 03:56 PM (GMT)

You just upgraded Windows to Windows 98 and it freezes at the Windows 98 splash screen (the screen with the big flag on it) Many things can cause this problem, but a frequent cause is an anti-virus program. If the hardware is in fact not locked-up by another problem, such an IRQ conflict, you can quickly determine what is causing it by pressing the Esc key to display DOS screen behind the splash screen. McAfee, in particular, causes this problem and it is a memory problem with DOS-based scan.exe, which is executed upon boot-up by a line in the autoexec.bat file. To fix it, press the F8 key just as windows starts to boot (or hold the Ctrl key), select boot to the command prompt from the resulting menu, edit the autoexec.bat file:
C:\>edit autoexec.bat
In the following line: C:\PROGRA~1\NETWOR~1\MCAFEE~1\SCAN.EXE C:\
Change SCAN.EXE to BOOTSCAN.EXE
Exit, save, and reboot.
Other virus programs may be displaying a menu under the splash screen and waiting for you to make a selection. To fix the problem choose the option which allows the anti-virus program to update affected files. Larry


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