DUX COMPUTER DIGEST

 

Site Search

Site Info

Home » Forums » Forum Archives » Other Computer Problems » Topic # 528

ATI Radeon driver problem in WinXP
Lightning Aug-16-02 01:16 AM
I'm having problems with the Disply driver for my video card. The computer will freeze up when I'm running various programs and upon restart there is an error report that says the display driver is at fault. The error reports always include logfiles so I checked them and they all said:
"The driver for the display device got stuck in an infinite loop. This usually indicates a problem with the device itself or with the device driver programming the hardware incorrectly. Please check with your display device vendor for any driver updates."
I have downloaded the latest driver for the card and updated my BIOS and got the latest VIA 4in1 but the problem persists. Also, everytime I start the computer windows tells me I have five different unkown devices. Please help!

Heres my system:
Soyo K7V Dragon motherboard
AMD Athlon XP 1900+
512mb pc2100 ddr ram
40gb western digital hard drive
ATI all-in-wonder Radeon 7500
Sound Blaster Audigy Platinum
Windows XP home edition


1. RE: ATI Radeon driver problem in WinXP
MexBoy Aug-16-02 11:52 AM
In response to message 0
I would try to solve this problem in steps. First, uninstall the current drivers you have and then restart computer. Windows will install it's own drivers. Mess around with it for a while if everything seems ok. Then go to ATI's website and upgrade it. Try the latest version. If the problem occurs again. Unisntall latest version and then try the version before the latest one. There might be a bug in the latest driver.

-Rene


2. RE: ATI Radeon driver problem in WinXP
Lightning Aug-16-02 04:26 PM
In response to message 1
I did what you said but I went to ATI's website and found that they have even newer drivers than what I had downloaded so I got them instead of the previous versions but I'm still having the same problems.

3. RE: ATI Radeon driver problem in WinXP
MexBoy Aug-16-02 09:44 PM
In response to message 2
Went to ATI's website and read something about ATI Radeon All in Wonder having problems with VIA chipsets. The website mentioned to install the latest VIA IRQ routing software for the motherboard by going to VIA'a website. I hope that helps.

-Rene


4. RE: ATI Radeon driver problem in WinXP
MexBoy Aug-16-02 09:48 PM
In response to message 3
Just got this from ATI's website too!

--------------------------------------------------------------------
"DEVICE DRIVER is STUCK IN INFINITE LOOP" error in Windows XP

This issue affects different makes and models of video cards from various manufacturers under Windows XP.

The "Device driver is stuck in an Infinite loop" error message is usually the result of a system communication problem.

This error message does not occur on all systems configurations.

The following suggestion may help to correct this issue:
Please ensure that you have the latest Bios update for your Motherboard and test your system.
Make sure you have an adequate power supply.
Disable or enable AGP fast write and test your system.
Set your memory settings in the BIOS less aggressively and test.
If the above suggestions did not resolve your issue please contact your motherboard manufacture to obtain the latest chipset drivers."

-Rene


5. RE: ATI Radeon driver problem in WinXP
Lightning Aug-17-02 05:09 PM
In response to message 4
Well, thanks for your help. I tried most of that stuff except tweaking the BIOS. I don't know enough about the BIOS so I don't want to mess with it in fear of screwing something up. I'm still having problems though, I think I'm just gonna take my machine to a shop.

6. RE: ATI Radeon driver problem in WinXP
deerslayer Aug-18-02 01:45 AM
In response to message 5
Radeons are famous for being very picky about power supplies. I have a Enermax 431 W psu that works fine with every piece of hardware I have owned except a radeon 64 Vi/vo I keep around for saving camcorder tapes. I got same freeze ups you mentioned and XP told me with error msg that the radeon caused the problems.
If you have another psu, try it. If not see if you can borrow one from a friend.

Also try to test the video card in another pc. If all else fails replace the video card or RMA it back to ATi. Be warned theyre customer service is not the best, and all phone numbers are to Canada. I spent $30 in calls to get a card replaced from them. ( sent it on and waited 3 weeks with no response.)


| Home | Guides | How to | Reviews | Online Store | FAQ | Forums | Forum Archives |
| Links | News | Newsletter | About Dux | Advertising | Contact Info | Privacy |