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hp 4200c scanner
oldwood Feb-08-02 06:22 PM
Like other posts I am having trouble with this scanner. I can not find the hpsjvxd.exe or hpsjvxd.vxd files. You said these files were needed to operate scanner. I used the scanner one afternoon and it work find but when I came back later he didn't work. I did not shut off computer in between times I tried to use scanner. Why would it work one time & not another? What would cause the files to be deleted? I have the scanner connected with USB port. Getting very frustrated, tried rebooting & other ideas but nothing has worked. Tnank you

1. RE: hp 4200c scanner
lbyard Feb-08-02 07:01 PM
In response to message 0
They are on the Window's CD. http://support.microsoft.com/default.aspx?scid=kb;EN-US;q129605 might help. Larry

2. RE: hp 4200c scanner
oldwood Feb-09-02 10:50 PM
In response to message 1
I installed the files. I have a HP 812c printer on USB port, scanner is also USB port. I used the adobe software that came with scanner. When I went to print out file computer froze. Now when I print one file (from excel) I am unable to print another file. The computer does not reconize the printer. After reboot the computer says I have a file in print que. Then I can still only print 1 file. Also my scanner does not work even though I have the hpsjvxd files. Seems to be problem with printer & scanner and associated drivers. Any ideas

3. RE: hp 4200c scanner
lbyard Feb-11-02 06:06 PM
In response to message 2
http://www.hp.com/cgi-bin/cposupport/get_doc.pl?SNI=hpdeskjet620187&LC=printers&Tfile=bpd07270 might be useful. I would run the computer off the printer port. It should be just is fast, maybe faster (http://duxcw.com/digest/Reviews/Printers/hp895-3.htm). I had a problem with the Adobe ATM fonts and removed them. Actually, I’ve had problems with Adobe ATM fonts since day one (before Windows 95). Larry

4. RE: hp 4200c scanner
oldwood Feb-12-02 04:17 PM
In response to message 3
I have separate USB ports connected to computer for the scanner & printer. Tried switching to parallel port for printer But kept getting "no Paper" error on printer. Also now I cannot shutdown computer using shutdown comand.

5. RE: hp 4200c scanner
lbyard Feb-12-02 06:35 PM
In response to message 4
Those separate USB ports may be on the same controller and two devices may be sucking too much power out them. Believe it or not, a “no Paper” error is often caused by a defective printer cable, or one that is not properly screwed-down. Larry

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