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Problems with Sound Blaster and Sndvol32.exe
em420 Jan-07-02 05:01 PM
I recently built a computer. I installed Windows 98 Second Edition. I bought a brand new Sound Blaster Live! 5.1 card. I cannot get the software to install all the way. It goes almost all the way to the end of the installation, then locks up. I've looked on the Sound Blaster and Creative website and have gotten drivers from their sites, but the software still locks up. The problem with Sndvol32.exe is that the program will not open up. I even tried downloading the file from a web site that had it, but that one didn't work either. I'm assuming that I'm having this problem because the sound card is not set up right. Right now it's listed in my system as an unknown device. I also tried Windows Update, but no luck there. Does anyone have any suggestions?

1. RE: Problems with Sound Blaster and Sndvol32.exe
lbyard Jan-07-02 09:33 PM
In response to message 0
Uninstall all soundblaster software, remove the device/drivers in the Device Manager, shutdown, and try moving the board to another PCI slot and not the one next to the AGP slot. If problems persist, please come back with a list of hardware in the computer. Larry

2. RE: Problems with Sound Blaster and Sndvol32.exe
em420 Jan-08-02 08:36 PM
In response to message 1
Unfortunately, your suggestion did not work. Let's see, hardware.....Okay, I'll start from the beginning. I have a Gigabyte motherboard. I have a Celeron 1.0 Ghz processor, it only has 128 cache. I have a PNY Visto graphics card (if my memory is correct). I have a generic modem, because I can't get my 3Comm modem to completely load it's drivers either. I have a Western Digital 18 gig hard drive. A generic floppy (no problems with that). Lastly, I have a HP CD-RW. I don't seem to be having any problems with that though. It seems to be reading and writing just fine. The problem with the 3Comm software seems to be common. I had another 3Comm modem I installed on a different computer, (different model of modem, too) and had the same exact problem. Do companies just put out crappy software to go with their products? Out of all the problems I've had to deal with involving computers, that seems to be the main one. Corrupt files, software locking up, etc... What's with that? Is it just me? I really do appreciate all of your help, Larry, it's very kind of you to take the time to do this. Have a good day!
Emily

3. RE: Problems with Sound Blaster and Sndvol32.exe
lbyard Jan-08-02 10:47 PM
In response to message 2
Yes, Plug 'n Play PCI boards are really Plug 'n Prey. They certainly eat-up a lot of my time and cost a lot of money when that time is part of the equation. I am not fond of 3-Com (USR) MODEMs despite their widespread use and reputation, which hasn’t agreed with my experience over quite a few years. Try going into the motherboard CMOS setup and disabling all motherboard resources that you are not using (COM ports, USB…). Try enabling OS is Plug ‘n Play aware or Plug ‘n Play controlled by operating system, or something like that. Larry

4. RE: Problems with Sound Blaster and Sndvol32.exe
em420 Jan-10-02 07:19 PM
In response to message 3
I fixed it! It was a lot easier than I was making it, too. I happened to have Windows ME, so I tried installing that. Finally I was able to load all the drivers off of the Sound Blaster Install CD. I still could not run the install software on the disk completely (it locked up), but I was able to load the drivers from the sound card properties. For some reason with Win98 whenever I tried to do the same thing it wouldn't see the drivers on the CD. Maybe now I can get the US Robotics software to work? It's worth a shot.....I feel like I should pay you! Is there any way I can contribute to your company?
Emily

5. RE: Problems with Sound Blaster and Sndvol32.exe
lbyard Jan-10-02 10:46 PM
In response to message 4
There will be by the end of the weekend. Look for Larry's Tip Jar of something like that at the top of the Forums. It will hook into PayPal. I do not want contributions, but I would be more than happy to receive some payment for services rendered, for those who are so inclined. I'll beg when my family starts to starve and I have nothing left I can sell, etc., and not until then. Larry

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