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Printer works but Scanner will not scan to fax
Helen McKenna May-29-00 03:54 AM
Printer works because I re-installed software. But see previous message on trying to scan to fax.
Helen

1. RE: Printer works but Scanner will not scan to fax
lbyard May-30-00 04:19 PM
In response to message 0
When you installed Winfax Pro, it installed the printer driver for Winfax. It must have been deleted. I do not have your software setup here, but according to Symantec (http://service1.symantec.com/SUPPORT/sunset2.nsf/d3671249dc0b9b16852566d7006ad9a1/91d7d08b8a1170b1852566da004f7d26?OpenDocument):
"1. Rename WINFAX.INI to WINFAX.OLD.
2. From your WinFax PRO installation diskettes, do a Custom install of Program Files only. Be sure to reinstall any updates to the program"

I do not know where winfax.ini is located on your computer, but if you do a search of your C: drive with the Windows Explorer, you should find it.

I think you may need local help and recommend a Winfax upgrade. Larry


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