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fatal exception error when printing
Jimmy Aug-04-01 10:27 PM
I am getting an error "A fatal exception error has occurred at 0028:00000000" when I try to print from windows applications. I can print text files from the dos prompt without any problems. I am running Windows 98 on a Pentium 2 350 with a HP deskjet 842C. Has anyone had this problem before!! Any help will be appreciated!

2. RE: fatal exception error when printing
lbyard Aug-06-01 08:21 PM
In response to message 0
How is it connected: parallel of USB? Faulty memory or corrupted drivers, among other things, could cause this problem. I would start by uninstalling the HP printer software and drivers and installing the most recent versions. The most recent drivers are at http://www.hp.com/cgi-bin/cposupport/swindex.pl?p=hpdeskjet819046&l=en&c=MicrosoftWindows98. Larry

3. RE: fatal exception error when printing
Jimmy Aug-07-01 10:15 PM
In response to message 2
The printer is connected parallel. I reloaded the driver with the same results! Any other suggestions?

4. RE: fatal exception error when printing
lbyard Aug-08-01 05:44 AM
In response to message 3
Try tinkering with the printer port settings in the CMOS Setup. Turning-off bidirectional printing may work: set the port to normal or SPP. Larry

5. RE: fatal exception error when printing
Jimmy Aug-08-01 12:49 PM
In response to message 4
Turning off bidirectional printing did the trick! Thanks for the help!!

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