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Long story, need help
barbrella44 May-05-01 06:47 PM
OK here goes! I did a Windows update, afterwards I discovered most of my .inf files were gone. In the Windows Setup Update files I have several new .cab files. First I notice that in my Add/Remove Programs>Windows Setup tab, all of the components are missing, the list is gone (it's totally blank). All the components like system tools, games, cdplayer etc... that were already installed are still usable and on my Start Menu.

Next I download something and it tells me that it can't be installed, that I need Apps.inf, so I extracted it from my W98 CD......fixed that problem.
Now I would like to install my new mouse (Logitech Opitcal) that uses the PS/2 port. My present mouse uses the 9-pin serial port because I couldn't get it to work in the 6-pin port and didn't have any software that went with it.
My Logitech does have the software and when I tried to install it, add new hardware went through all the correct steps and when it was time to click the "finish" button it gave me an error code. "Error 69".
What does this code mean?

Are my .inf files my problem? I was told to "be careful" if I tried to extract/install each file, that it could mess things up.
Do I extract from my new "updated" .cab files? If so, where do I find a list of what is in each .cab file?
Packard Bell - Windows98 upgrade

In need of advice

Thank you, Barbara


1. RE: Long story, need help
lbyard May-06-01 04:29 PM
In response to message 0
LAST EDITED ON May-06-01 AT 04:30 PM (GMT)

Backup critical data and install it again on top of the last upgrade. Larry


2. RE: Long story, need help
barbrella44 May-07-01 03:35 AM
In response to message 1
>LAST EDITED ON May-06-01
>AT 04:30 PM (GMT)

>
>Backup critical data and install it
>again on top of the
>last upgrade. Larry


Don't know how to do that, can you give me a clue?

Thanks in Advance, Barb


3. RE: Long story, need help
lbyard May-07-01 02:05 PM
In response to message 2
Don't know how to do what? Backup or install? Larry

4. RE: Long story, need help
barbrella44 May-07-01 08:06 PM
In response to message 3
I know how to create a backup on the system config. utility which I guess is the registry, I'm not sure. And I know how to do a backup of files using the Backup Wizard, but I don't have it installed and can't install it because my windows setup componets are missing.

So I guess the answer is both, I don't know how to do either.

Barbara


5. RE: Long story, need help
lbyard May-07-01 09:23 PM
In response to message 4
Ok, just do an install. Hold the Ctrl key as the computer is booting-up and choose to boot to hte DOS prompt. Hopefully, drivers for the CD-ROM will load and you can access the CD-ROM with the Win 98 CD in it from the DOS prompt by typing D:
A:\>D:
Then
D:\>cd win98
Then
D:\win98>setup /ie
During the install windows will probably prompt you to install in a directory other that C:\windows. You want it installed in C:\windows. Choose alternate directory or something like that.
It will then suggest c:\windows.000
Change it to c:\windows
Good luck. If you have a problem with this, please come back. Larry

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